due to updates The WhatsApp, a list of cell phones is left without access to the messaging app. For the month of August, the list of phones includes phones from manufacturers such as Samsung, Huawei, Sony and LG.
These devices will be out of platform support for Goalso they will not be able to access it or they will not have future updates, the latter is a security and privacy risk, since many people use chats to save or share personal data, which can be exposed.
If you have any of the cell phones on this list, it is best to make a backup soon to save your chats in the cloud and thus take them to a compatible phone so as not to lose information or contacts.
In general, mobile phones that no longer have access to it The WhatsApp All of them have OS version lower than Android 4.1, iOS 11 or KaiOS 2.5.0. This is a complete list.
samsung
Samsung Galaxy Core
Samsung Galaxy Trend Lite
-Samsung Galaxy Ace 2
– Samsung Galaxy s3 Mini
-Samsung Galaxy Trend II
-Samsung Galaxy X 2 cover.
LG
-LG Optimus L3 II Dual
– LG Optimus L5 II
-LG Optimus F5
– LG Optimus L3 II
-LG Optimus L7II
-LG Optimus L5 Dual
-LG Optimus L7 Dual
-LG Optimus F3
-LG Optimus F3Q
-LG Optimus L2 II
– LG Optimus L4 II
-LG Optimus F6
-LG Enact
LG Lucid 2
– LG Optimus F7
Huawei
– Huawei Ascend Mate
– Huawei Ascend G740
– Huawei Ascend D2
Other brands
Sony Xperia M
– Lenovo A820
– ZTE V956 – UMI X2
ZTE Grand S Flex
ZTE GrandMemo
– Faea F1THL W8
– Wiko Sync Five
Winko Dark Knight
Archos 53 Platinum
If the mobile phone is in the above list, it is best to make a backup, and WhatsApp has recently added a function to transfer conversations from one phone to another without using the cloud, but through QR code.
To pass chats from one cell phone to another, you’ll need both devices to be in the same place, so they’re connected to the same Wi-Fi network and location enabled. In addition, our account must be opened on the cell phone that will receive the information, because if another phone number is used, the operation will not be successful.
Then on the old phone you need to go to it Settings > Chats > Transfer chat, There you have to grant a series of permissions and then go to the new mobile phone to proceed with the process.
The following message will appear on the cell phone that will receive the chats: “Transfer the chat history from the previous phone” and then the QR code that must be scanned with the old mobile phone. After accepting the connection, the conversations will start.
Then you just have to wait for the transfer to finish and the new device will have all the history at the same point as the previous mobile phone. Although it is important that both devices have a high level of charge for this process.