How to recognize emails written by artificial intelligence

In an increasingly digital world, artificial intelligence (AI). An indispensable tool In many aspects of our lives, including the way we communicate.

Generative AI promises to ease the burden Writing documents and emailsAllowing us to devote more time to creative thinking. However, the use of this technology also raises important questions about authenticity and the ethical risks involved.

Technological progress originally promised to free us from… Repetitive tasks To focus on more creative activities. Now, generative AI aims to take on some of that burden, especially in correspondence writing. Such as emails. This phenomenon raises crucial questions: Is it ethical to use it and is it possible to determine if an email was written by a robot?

says Kathleen Day, professor of business communications, finance and corporate governance at Johns Hopkins Carey Business School Fast company That AI-generated texts should never be used without human review and should always be used Tag yourself Clearly when they are Artificial intelligence has been completely created.

He points out that passing off AI-generated text as your own amounts to a lack of truthfulness and, in formal contexts such as publications, amounts to plagiarism.

On the other hand, Franklin Orellana, head of the Department of Computer Information Systems and Data Science Programs at Post University, warns in the article about errors that can arise in texts written by artificial intelligence, from problems Grammatical to false information Which may harm the author's credibility.

In an article fast a companyMadeleine Lambert, Director of Marketing and Sales at Originality.ai, offers some clear clues that could indicate when the text was created by AI:

• Flat and formal language: AI tends to produce language that is “too perfect,” characterized by excessive formality that may not fit the typical style of the sender. This can make emails seem impersonal and lack the emotion that typically permeates human communication.
• Uniform and repetitive structure– Unlike human writing, which varies in length and sentence structure, writing is usually generated by artificial intelligence Show uniformity that can be monotonous. Lambert points out that the structure and length of sentences are usually very consistent, down to about the number of characters.
• Mastery of scoring pointsWhile human writing often includes a variety of punctuation such as colons, semicolons, and hyphens, AI text tends to be limited to… Points and comawhich can give a mechanical feeling to reading.
• Hallucinations: AI “hallucinations”, where the platform generates false data or information, are relatively common and can be damaging to a profession if incorrect information is passed on. Careful data verification is crucial when using AI to write correspondence.

In the academic field, the discussion about the impact of artificial intelligence on communications has gained great importance thanks to research conducted at famous institutions such as Harvard University. Stanford University.

Jeff Hancock, the Harry and Norman Chandler Professor of Communication at Stanford University and founding director of the Stanford Social Media Lab, has explored in depth how artificial intelligence tools, by interfering in our interactions, can… They can change the essence of human communication.

In a study titled “AI-Mediated Communication: Definition, Research Agenda, and Ethical Considerations” published in the Journal of Computer-Mediated Communication, Hancock and colleagues at Cornell University analyzed the effects of AI-mediated communication.

They argue that AI writing suggestions, such as those offered by tools like Gmail Smart Response, could change not only the content of our responses but also Their emotional tone. This phenomenon can lead to Changes in language on an unprecedented scalewhich affects how and what we communicate.

Research conducted by both Stanford and Cornell University has determined that the responses suggested by Gmail tend to be just that Overly positiveRegardless of the context of communication.

This bias toward positivity can limit not only the validity of our responses, but… Artificially preparing for emotional exchange.

The researchers suggest that this imposed positivity can shape our interactions in ways we do not yet fully understand, leading to… Homogeneity of speech Which can have major cultural and social consequences.

Transparency in the use of AI is essential to maintaining authenticity and trust in communication. Hiding the use of AI may be viewed as dishonest It is potentially harmful, especially in professional or academic contexts.

According to a study conducted by Jeff Hancock at Stanford University, the perception that a profile or message was created by artificial intelligence It can erode trustThis emphasizes the importance of clearly informing users about the role of artificial intelligence in creating content.

Misuse of artificial intelligence for activities such as Phishing or spreading of misinformation (fake news) highlights the need for strict human oversight and an ethical approach in all our digital interactions. Stanford University research alerts us to the subtle but important impacts that artificial intelligence can have on the way we communicate.

As this technology becomes more integrated into our daily lives, we must evaluate it carefully Benefits as well as risks, Ensuring the humanity of our communications is not compromised by striving for efficiency.

the Developers and users Sharing the responsibility for applying these technologies in a way that maintains the integrity of our interactions, ensuring that technological development does not undermine the foundations Our human connection.